Personas Gone Wild

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Personas Gone Wild

In case you haven't seen it yet, my first essay for Adaptive Path, "Persona Non Grata," is now online.

Originally posted at Thursday, August 18, 2005 | Comments (0) | Trackback (0)

Thoughts on Consulting
I have a lingering distrust of consultants. Which is ironic because I work for a design consultancy and have earned my living as one off-and-on for years. But I've also been on the other end of the equation, the consultee, and have never forgotten the experiences I've had with "experts" from outside the company, people who come in and, based on a few days of poking around, shake up the company (and charge six figures). ...

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