Vector of Organizational Change: Values

A vector is both a force or influence and a course or direction. There are four of what Dick Buchanan calls "Vectors of Organizational Change;" four "things" that can be used separately or together to affect organizations. The fourth of these are values.

Designers can use strategic conversations to figure out what values an organization holds. Values, being deeply and collectively held, are difficult to change, and usually do so only slowly, but it can be done.

This entry was from my last class at CMU. Fittingly enough, it was in Dick Buchanan's class, which was also my first class at CMU.

Originally posted on Thursday, April 28, 2005