How to Program a Conference

I’ve put together two conferences now, Interaction08 and now Device Design Day, as well as observing several years worth of Adaptive Path’s assembling of UX Week and MX. I also attend roughly half a dozen conferences a year. My credentials established, here’s my advice for putting together a conference lineup of speakers.

Don’t have a theme. Unless your conference is extremely targeted and you are planning to work with the speakers to shape their talks, don’t pick an arbitrary theme for your conference, e.g. “Connecting Us Together” or “Exploring New Worlds.” Not only are these sorts of mushy themes useless and ripe for parody, but they almost never work. The best conferences are where the speakers talk about topics they are passionate about without worrying how their talk is going to fit into the conference theme. Let the theme emerge from the talks, don’t force the talks to fit into some arbitrary theme.

Define a target audience. Who are the ideal people (or ideal mix of people) you want to attract and be engaged with this program? Pick your speakers with those people (and their wants and needs) in mind. Not slavishly—give them a few surprises—but they’re the ones paying and spending their valuable time to attend. Make it worth their while.

Overall speaker lineup. If I can see most of your speakers together at another conference, your speakers aren’t a differentiator. Variety is key. Don’t program the same people I can see at ten other conferences this year.

Big and small names. You’ll want a mix of big names—people who will pay for themselves by increased ticket sales—balanced with people we might have never heard of but who have new things to say, or a unique perspective on a familiar topic. The people who aren’t big names take a lot longer to find, but you want people to leave the conference saying, “I’d never heard X talk before, but it was fascinating.” The problem with Big Names is that because they speak so often, they use the same material, often for years. People who aren’t big names tend to have fresher material (which, admittedly, has its own set of problems because it’s less tested).

Avoid Keynote-itis. How many keynotes does a conference need? Not many. If you are doing more than one at the beginning of the day and one at the end, you’re overloading the schedule with Big Names. One could argue that every conference could get by with two keynotes: an opener and a closer.

Gender balance. Enough has been written about this lately, so let me just say: strive for it amongst your speakers. It might not happen for a variety of reasons, but it’s worth doing.

Ethnicity balance. This is probably the next big push. And the same applies as for gender: it might not happen, but spend the extra effort to find people who aren’t white men to speak. It’s going to make your conference better. Why? Because it could expose your audience to a different perspective, and that’s one reason people go to conferences in the first place. (The other is to have their own views validated.)

Breaks. Never put more than three speaking slots in a row without a break. After that, the audience can’t take it. We need time to digest what we’ve heard before hearing more.

Post-lunch. The post-lunch speaking spot is deadly. Be sure to put someone lively there. Or a workshop or activity to wake people up.

Talk durations. There seems to be three durations that work well for talks: 40 minutes, 20 minutes, and 10 minutes. You can get an awful lot of information and interest out of ten minutes; witness the TED talks. It’s a great length for a single story and one strong point. Twenty minutes is enough to have a strong main point with several examples. Forty minutes is enough to do a complex topic with multiple stories and examples. Seldom have I seen talks that go on for more than an hour that are worth listening to for that long. Mixing up your talk times is good too. A long talk mixed with a short talk can provide variety—provided you don’t do it too much.

Topic variety. While you don’t want to dictate what speakers talk about, choose your speakers so that the topics they are likely to cover will vary both in subject matter and perspective. Audiences want a mix of the inspirational (make me feel better/more important/smarter) and practical (give me information I can use). Find speakers who will play to one or the other, then mix. An all-practical conference will eventually seem like a slog; an all-inspirational conference will seem frivolous.

Have backup speakers. I guarantee that it is very unlikely all the people you want to speak will be able to, particularly when trying to land some Big Names. Have others who might speak in mind. Certainly go after your Dream Team, but unless you’re TED or another high-profile conference, don’t expect to get all of them.

Speaker quality. Do due diligence on your speakers before you select them. Can they speak well? Are they really the right person to speak to your audience? Do they have enough credibility in the field to speak on this topic? What will your audience think of them?

Always pay your speakers. Always pay your speakers’ travel. Always give your speakers free conference admission. It’s amazing how many conferences want speakers to provide their services for free. Now of course, for non-profits, new conferences, educational institutions, and other special cases, this can be waived, but as a conference organizer you need to realize that people are coming to hear the speakers: they are your draw, your talent, your selling point. Treat them as such.

So there you have it: my thoughts on planning conference programs. Now go make us some great conferences to attend!

Why I’ll Never Write Fiction Again

At the end of Shakespeare’s The Tempest, the wizard Prospero puts away his magic.

But this rough magic
I here abjure, and, when I have required
Some heavenly music, which even now I do,
To work mine end upon their senses that
This airy charm is for, I’ll break my staff,
Bury it certain fathoms in the earth,
And deeper than did ever plummet sound
I’ll drown my book.

It’s time to leave the enchanted isle and return to life in the outside world.

The New Yorker just published its once-a-decade 20 under 40 list of fiction writers to watch. Unsurprisingly, I’m not on the list, and, since I’m now 40, I will never be on it. Fiction writing is mostly a young person’s game. And I’m ok with that, although 15 years ago, I was certain—certain—I would be on the list one day. By the time I was 27, I’d written three novels and, for a while, had an agent at a Big Name Agency. But here’s the thing: the novels weren’t very good. Sure, they had a few passages I wouldn’t be embarrassed to let people read now, but overall, you probably wouldn’t buy them. They were the worst kind of mid-list dreck—their stories not plotted enough to make them page turners, and their style and insight not strong enough to make them art.

I think to be a good fiction writer, you have to have at least two of these four traits:

  • the ability to tell a compelling story
  • the ability to create characters the reader cares about
  • a recognizable style in putting words together in a novel and/or beautiful way
  • something important to convey that can only be told via the medium of fiction

Some of the best novelists—Dickens, Twain, Austen, Chabon, McCarthy, Woolf, O’Brian, etc.—have had all of these qualities (although not in equal measure).

I, I’ve come to realize, do not have these qualities. Sure, I can do all of these—just not very well. And, as Clint Eastwood so aptly noted, “A man’s got to know his limitations.” So just as the high school football star eventually has to realize he’s not going to go pro, so to does the college English major have to realize he’s not going to write the Great American Novel. And, while this is sad, I’ve come to terms with it. It’s not the course my life has taken.

To be a fiction writer, you should probably read a lot of fiction, and I just don’t any more. I read quite a bit, probably some 40 books a year, but my non-fiction to fiction ratio is probably 3:1 these days. Fiction writing—any writing, really—takes time. You really have to want to do it, especially to write books, which are the equivalent of marathon running in the sports world. It is much easier to want to write a book than to write one. I simply don’t want it enough. Charles Bukowski, as always, nails it:

if it doesn’t come bursting out of you
in spite of everything,
don’t do it.
unless it comes unasked out of your
heart and your mind and your mouth
and your gut,
don’t do it.

if you have to wait for it to roar out of
you,
then wait patiently.
if it never does roar out of you,
do something else.

The roaring has stopped for me, so I’m doing something else.

So away goes the Revolutionary War spy novel I’ve been thinking about for over a dozen years now, and away goes the scifi novel set 100 years into an electricity-free, but zombie-full, future that I started a few months ago. I’ll give you the first line of that one:

When the computer turned on, after nearly a century of silence, Arturo, Lord of Willock, didn’t hear its whisper over the clang of swords from the courtyard below.

Feel free to finish it. I have other projects to work on. That’s what this decision is really about: the biggest question of all: what do you spend your time doing? “How we spend our days is, of course, how we spend our lives,” writes Annie Dillard. I already have a hobby that I enjoy that I’m never going to be good (much less great) at: playing the cello. I want to do more of that. I want to grow my business, and make it one of the best design firms in the world. I want to focus on my family; it won’t be that many years until my daughter is goes away to college. I want to do more design projects, and become a stronger, better designer. I want to write another design book on designing devices. I want to design products that are important, lasting, meaningful. All these things require focus. Deeper, not broader is my new mantra.

While I enjoy being well-rounded, at a certain age, a tight focus on what is important and what you realistically can accomplish is essential. We do, after all, only have a limited time on this earth and we really don’t know how limited.

Sometimes, you have to listen to what the universe is telling you. I’ve written two (mostly) well-received design books. I get asked to speak on design all over the world. I work on cool design projects that I enjoy and that can and will change the world. My company is starting to take off. This is a pretty clear message that I’ve found my niche, my bliss, even if it isn’t anywhere close to what I thought it would be 20 years ago. Only a fool would ignore such signs.

I’m a published author, three times over. So it’s not like I don’t have books. Writing non-fiction is something I never expected in my life, and I suppose the lesson there is to leave enough space in your life for the unexpected as well. Frank Bascombe, the protagonist in the great trilogy of novels by Richard Ford, discovers this as well, I think: setting aside fiction writing for sportswriting, and, eventually, selling real estate. We don’t know the turns our lives will take, and, as Ford writes, “The only truth that can never be a lie, let me tell you, is life itself—the thing that happens.”

The roaring has stopped for me. I’m doing something else. I’d like to think I’ll miss writing fiction, but the truth is, I probably won’t. It’s the writing, the creating, the putting of words next to each other in a beautiful, clear way that I like, and I have plenty of that. My life is still quite full without being a novelist. “When you realize there is nothing lacking, the whole world belongs to you,” said Lao Tzu. So true.

Shakespeare doesn’t tell us what exactly happens to Prospero at the end of The Tempest. But the final words of the play are his, and he says this bit, which I’m taking with me:

Now my charms are all o’erthrown,
And what strength I have’s mine own

What strength I have’s mine own. Yes.

50 Before 50

Like my 40 before 40 list, I’ve put together a 50 before 50 list: 50 things I’d like to do before I turn 50. It’s a 10-year project, so it’s far more ambitious than 40 before 40, since these are for 10 years, not just for a single year. It’s a little daunting, for sure. I moved some of my remaining items from 40 before 40 here, to make sure that I eventually get to them. Wish me luck.

  1. Go on a week-long backpacking trip.
  2. Make a really cool piece of interactive art.
  3. Play a movement of one of the Bach solo cello suites reasonably well.
  4. Set up a real retirement savings plan. Done!
  5. Read Bleak House.
  6. Purchase a piece of real estate.
  7. Write another design book. Done!
  8. Write a novel.
  9. Have a suit made for me.
  10. Attend an opera.
  11. Eat at The French Laundry.
  12. Perform a cello/violin duet with Fiona.
  13. Buy a new cello.
  14. Go to New Orleans. Done!
  15. Go to Rome. Done!
  16. Go to Barcelona. Done!
  17. Go to Africa.
  18. Go to South America. Done!
  19. Go to India.
  20. Go to the South Pacific. Done!
  21. Go to Bhutan.
  22. Go to a state I’ve never been to (I have 10 to choose from). Done!
  23. Teach Fiona how to ride a bike. Done!
  24. Spend a day in a pub doing nothing but reading, talking, drinking. Done!
  25. Prepare an amazing dinner for friends.
  26. Do an extended stay in another country.
  27. Win a design award.
  28. Donate a large sum to charity.
  29. Go whitewater rafting.
  30. Launch a consumer electronics product.
  31. Design a “signature” product. Done!
  32. Learn a new skill.
  33. Do a road trip.
  34. Drink a bottle of very expensive wine.
  35. Have a romantic meal in Paris with Rachael.
  36. Buy an antique piece of furniture.
  37. Take a martial arts class.
  38. Speak at a non-design conference.
  39. Design a truly useful product.
  40. Buy an antique device.
  41. Teach a class.
  42. Reread the Patrick O’Brien Aubrey/Maturin series.
  43. Mentor a designer. Done!
  44. Meet one of my heroes. Done!
  45. Write a personal essay. Done!
  46. Give a talk on something that isn’t design. Done!
  47. Rent a vacation house for a week and have friends stay over.
  48. Read The Baroque Cycle.
  49. Become debt free.
  50. Do something amazingly generous and unasked-for for someone I don’t know.

Thoughts on my 40 Before 40 List

A year ago, on my 39th birthday, I published a list of 40 things I wanted to do before I turned 40. By the end of yesterday, I had finished 25.5 of them. Am I disappointed I didn’t finish all 40? A little, but the list was always aspirational, and in the last year, I’ve done at least 40 great things that weren’t on the list, some of them silly (jumping naked into the icy Baltic Sea), some of them life-changing.

To say this last year was challenging is an understatement; my marriage and my business almost both dissolved, and I’ve been on the brink of financial and emotional ruin several times. Growth is never easy, personal growth is the worst, and I’ve done a lot of personal growth in the last 365 days. Sometimes the best laid plans go astray.

So was the 40 before 40 experiment worthwhile? Of course. It kept my focus on things that were important to me (or at least important to the me of February 16, 2009). Even though objectively, only doing some 50ish percent of them is probably a failure, doing 25 important things was still a good way to spend a year. That’s more than two great things a month on average, and even in a terrible year like the one I just had, that’s not too bad.

I did learn a few things about lists like this, however, if you’re thinking of doing one of your own. Don’t rely on other people, for instance. Keep it to things you can do alone if necessary. Don’t put things that you have to do daily on them, because that just sets you up for failure. Try to make them discrete events whenever possible; break them up into pieces. The hardest ones are (obviously) those you simply can’t go out and buy or just do. The ones you really have to work up to in order to do are tricky, and most of the ones remaining on my old list are of this sort. (In theory, those are the most rewarding as well.)

I’m working on my 50 Before 50 list, which will be (since it is 10 years, not one) broader in scope and deeper in ambition than 40 before 40 ever was. It’s also taking me longer to figure out. But I think it, too, will be a worthwhile experiment.

Albums of the Year 2009

10. Passion Pit, Manners

9. Rhett Miller, Rhett Miller

8. Pete Yorn and Scarlett Johansson, Break Up

7. Metric, Fantasies

6. Eels, Hombre Lobo: 12 Songs of Desire

5. Bishop Allen, Grrr…

4. Harlem Shakes, Technicolor Health

3. The Pains of Being Pure at Heart, Pains of Being Pure at Heart

2. XX, XX

1. The Thermals, Now We Can See

Songs of the Year: Phoenix, “1901,” Yeah Yeah Yeahs, “Zero,” The Sounds, “No One Sleeps When I’m Awake,” Jay Farrar and Benjamin Gibbard, “One Fast Move or I’m Gone,” Cracker, “Turn On, Tune In, Drop Out with Me,” Lady GaGa, “Pokerface.”

Previous years’ lists: 2008, 2007.

Top 25 Albums of The Decade 2000-2009

Some of the best lists are idiosyncratic, as is this one. My two pieces of criteria were: 1. Are most, if not all, of the songs on the album very good (non-skippable); and 2. how often I went back to listen to the album, months or years after I first heard it. In all of these cases, these albums met those criteria. I hope you enjoy them as much as I have.

25. Blind Pilot, 3 Rounds and a Sound
(2008)

24. The Ting Tings, We Started Nothing (2008)

23. Shout Out Louds, Howl Howl Gaff Gaff (2005)

22. Bishop Allen, Charm School (2003)

21. Ben Folds, Rockin’ the Suburbs (2001)

20. Vampire Weekend, Vampire Weekend (2008)

19. Moby, 18 (2002)

18. Spoon, Ga Ga Ga Ga Ga (2007)

17. Sea Wolf, Leaves in the River (2007)

16. Mates of State, Re-Arrange Us (2008)

15. Ryan Adams, Rock N Roll (2003)

14. The Weakerthans, Left and Leaving (2000)

13. U2, All That You Can’t Leave Behind (2000)

12. Josh Ritter, Animal Years (2006)

11. Bruce Springsteen and the E Street Band, The Rising (2002)

10. Liz Phair, Liz Phair
(2003). Hipsters hated this album, but its really a pop gem, filled with some seriously catchy songs.

9. Beck, Sea Change
(2002). Beck at his warmest, saddest, most human and without flash.

8. Cat Power, The Greatest
(2007). Achingly beautiful.

7. Sufjan Stevens, Illinois
(2005). This album should be a gimmick, but it isn’t. A real song cycle, and by god, a song that makes you empathize with serial killer John Wayne Gacy.

6. The Thermals, Now We Can See
(2009). The most recent album on the list. This album rocks. With heart.

5. Coldplay, A Rush of Blood to the Head
(2002). Yes, I know, Coldplay sucks. Now. This album is now weirdly underrated, but it’s gorgeous, powerful, and insanely influential.

4. Eels, Blinking Lights And Other Revelations
(2005). Really a masterpiece. Free ranging in its ruminations, but personal. Atmospheric, but not in a grandiose way.

3. PJ Harvey, Stories from the City, Stories from the Sea
(2000).

2. Arcade Fire, Funeral
(2004)

1. Wilco, Yankee Hotel Foxtrot
(2002)

Honorable Mentions (in alphabetical order): Brendan Benson, Lapalco (2002); Carla Bruni, Quelqu’un M’a Dit (2003); Fountains of Wayne, Welcome Interstate Managers (2003); Frightened Rabbit, The Midnight Organ Fight (2008); Green Day, American Idiot (2004); Jack’s Mannequin, Everything in Transit (2005); The Submarines, Declare a New State! (2006); XX, XX (2009).

Designing for Interaction 2

I realized I neglected to post here that the second edition of my book Designing for Interaction came out in August! It’s available now from Amazon and other fine booksellers.

Some excerpts you might enjoy:

Other new chapters include Design Strategy (Chapter 3); Design Research Analysis (Chapter 5); and Prototyping and Development (Chapter 8). Most of the rest of the book has been substantially re-written. All in all, I feel it’s a much better introduction to the field than the first edition. (First edition readers: contact me and I’ll be happy to send you the Design Strategy chapter as a pdf for purchasing the “Beta” book!)

Happy reading!

Blog All Dogeared Pages: Richard Ford’s The Sportswriter

Quotes from The Sportswriter by Richard Ford. Highly recommended (as are the sequels).

For your life to be worth anything you must sooner or later face the possibility of terrible, searing regret. Though you must also manage to avoid it or your life will be ruined. (p. 4)

Sometimes we do not really become adults until we suffer a good whacking loss, and our lives in a sense catch up with is and wash over us in a wave and everything goes. (p. 9)

There are no transcendent themes in life. In all cases things are here and they’re over, and that has to be enough. (p. 16)

All we really want is to get to the point where the past can explain nothing about us and we can get on with life. (p. 24)

Things just come into your mind on their own and aren’t your fault. So I learn this all those years ago–that you don’t need to be held responsible for what you think, and that by and large you don’t have any business knowing what other people think. (p. 77)

Better to think that you’re like your fellow man than to think…that no man could be you or take your place, which is crazy and leads straight to melancholy for a life that never existed, and to ridicule. Anyone could be anyone else in most ways. (p. 81)

We should all know what’s at the end of our ropes and how it feels to be there. (p. 85)

What’s friendship’s realest measure? I’ll tell you. The amount of precious time you’ll squander on someone else’s calamities and fuck-ups. (p. 97)

A life can simply change the way a day changes–sunny to rain, like the song says. But it can also change again. (p. 107)

Married life requires shared mystery even when all the facts are known. (p. 131)

If you lose all hope, you can always find it again. (p. 131)

Some things just can’t be explained. They just are. And after a while, they disappear, usually forever, or become interesting in another way. (p. 223)

You can’t be too conventional. That’s what’ll save you. (p. 335)

At one time or another–like it or not–we all become invisible, loosed from body and duty, left to drift on the night breeze, to do as we will, to cast about for what we would like to be when we next occur…Just to slide away like a whisper down the wind is no small freedom, and if we’re lucky to win such a setting free, even if it’s bad events that cause it, we should use it, for it is the only naturally occurring consolation that comes to us, sole and sovereign, without props or the forbearance of others–among whom I mean to include God himself, who does not let us stay invisible long, since that is a state he reserves for himself. God does not help those who are invisible too. (p. 339)

The only truth that can never be a lie, let me tell you, is life itself–the thing that happens. (p. 374)

Grief, real grief, is relatively short, though mourning can be long. (p. 374)

One Two Punch from Kicker

I’m really proud of Kicker Studio lately. In the last month, we’ve unveiled what I consider to be two world-class, category-altering designs.

The first was the Canesta Gestural Entertainment Center. It’s a way of controlling your TV without a remote, using only a small set of waves and circular gestures.
Canesta Glamour Shot

It was covered in CrunchGear, Boing Boing Gadgets, Core77, and NewTeeVee.

The second project was a touchscreen VoIP conference phone for small businesses, the Kicker Conference Phone. We set out to fix a known problem (conference phones suck) and ended up with something really special, I think.


It got good reviews in Wired, CrunchGear, Gadgetrends, and VoIPinsider.